Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Central Purchasing
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Central Purchasing
In conjunction with Massachusetts General Law, The Town of Andover regularly advertises available solicitations in a local newspaper (Andover Townsman), the Goods & Services Bulletin (http://www.sec.state.ma.us/sprpublicforms/search.aspx) and the Central Register (http://www.sec.state.ma.us/sprpublicforms/search.aspx). Also, electronic versions of all IFB’s and RFP’s are available to be viewed and downloaded on the Central Purchasing Office webpage located on the Town of Andover website, www.andoverma.gov. In addition, you can also sign up to receive automatic email notification for when an IFB/RFP becomes available by registering with the Department’s e-mail subscriber list at the following link: http://andoverma.gov/bids.
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Central Purchasing
All documents are available for free download at www.andoverma.gov/bids.
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Current information for bids (IFB’s), Request for Proposals (RFP’s), and Request for Qualifications (RFQ’s), including important dates such as pre-bid meetings and deadlines, may be viewed on the Central Purchasing Department webpage located at www.andoverma.gov. Interested parties must register in order to view online documents.Central Purchasing
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Central Purchasing
Vendor lists may be obtained by emailing your request to the Purchasing Agent at theresa.peznola@andoverma.us
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The Purchasing/Insurance Office processes and administers all claims for property, casualty and professional liability. If you are seeking reimbursement for losses as a result of negligence by the Town, you will need to provide, in writing, as much information as possible about the event to the Purchasing/Insurance Office as soon as possible. Such information will include the date and approximate time of the accident, the names of all parties involved, the address of where it occurred, a description of the event, pictures of the damage, and what you are looking to be reimbursed for, etc. Please make sure to submit any receipts you may have. The Purchasing Office will process this information to the Town’s insurance carrier, MIIA, and a representative from their office will be in further contact with you.Central Purchasing
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Central Purchasing
If you have suffered damage to your vehicle as the result of striking a pothole, please email as much information as possible to Theresa.peznola@andoverma.us. Please include , date, time, location of pothole, any photos of the pothole and damage, and invoices for repairs. Please note, potholes are a naturally occurring condition on our roadways. The mere existence of a pothole does not create liability for the Town. In order for the Town to be held liable for damages, the claimant must prove that the Town had “reasonable notice” of the existence of the pothole and failed to repair it. M.G.L Chapter 84 § 15.