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1. Can I get a zoning verification letter?

Zoning Verification letters are ONLY issued for a business that is physically based in Andover (either in the business owner's home or a non-residential location in Andover). The zoning verification application is filed when a business seeks a d/b/a (doing business as) Business Certificate, prior to applying for the Business Certificate from the Town Clerk's Office.

The Zoning Verification letter is NOT used to verify the zoning district for any property in town, nor is it used as a means to determine whether or not there are any zoning code violations, site plans, zoning decisions, etc. In order to obtain copies of public records, please use the following procedure in order to submit public records request.

Please note that the zoning bylaw and zoning map on the town website are the official and most recent map and bylaw. You can use the zoning map to determine the zoning district.

See our online mapping tools here: https://andoverma.gov/709/Property-Lookup-Tools

View permits from 1996-present in our online permitting system, found here: https://andoverma.viewpointcloud.com/

Please read the Instructions for View Permit-Homeowner-Realtor  (business) in order to create an account and search the database.

Once registered in the online permitting system, you can search by address to view permits issued for any address. IF there are any code violations, the address will be flagged in the system.

 You can also view archive permits prior to 1996 at http://andoverma.gov/726/Permit-Archive-Index-1958-1995. 

Zoning Board decisions are recorded at the Northern Essex Registry of Deeds.

2. Do I need a certified plot plan?

Yes, it is imperative. The majority of applications to appear before the Zoning Board deal with dimensional requirements as set forth in Section 4.1.2 (Table of Dimensional Requirements). Therefore, it is essential to submit a certified plot plan as required in No. 3 of the General Filing Requirements. Failure to submit an accurate and complete plan may disable the Board from granting appropriate relief.

3. What are the setbacks for my zoning district?

Generally, minimum setbacks and other dimensional restrictions can be found in Appendix A, Table 2, Section 4.1.2 (Table of Dimensional Requirements) of the Zoning By-Law. Setbacks are not quoted over the telephone because each lot/project is unique. Please bring a plot plan into the office, where we’ll be happy to answer your questions.

4. Are fences subject to setback requirements?

Only if the fence is to be erected on the intersection of streets is there a setback requirement, as set forth in Section 4.1.3.2.g of the Zoning By-Law.

5. How long does the process take for a Zoning Board application?

It takes approximately a minimum of 3 months from the time the application is filed with the Zoning Board to the end of the statutory appeal period (see explanation in General Filing Requirements of when the appeal period starts). MGL Chapter 40A allows the ZBA 100 days from the date of filing a petition for a variance and 90 days from the close of the public hearing for a special permit to file a written decision with the Town Clerk.

6. When does the appeal period start/finish?

The appeal period starts when the written decision is filed with the Town Clerk’s office. It does not start after the vote on the night of the hearing or at the deliberation meeting after site views (see No. 9 of the General Filing Requirements).

7. Can I file for a building permit before the appeal period expires?

You may apply for a building permit prior to the expiration of the appeal period. The Building Inspectors may review your permit application prior to the appeal period expiration. However, you will not be issued a building permit until after it expires.

8. How long is a variance/special permit valid?

The relief granted by the Zoning Board as a variance is valid for 1 year and as a special permit for 2 years from the date the written decision is filed with the Town Clerk. An extension may be granted once, upon application to the ZBA prior to the expiration of either the variance/special permit, for a maximum of 6 months (see #12 of the General Filing Requirements).

9. If I need relief from other Town Boards, can I file simultaneously with my zoning application?

You may file with multiple Boards simultaneously. However, you must obtain the necessary relief from all Boards and all conditions must be met in order to execute the project.

10. What are the allowed uses in the (insert district) zoning district?

The allowed uses for all zoning districts are found in Appendix A, Table 1, Section 3.1.3 (Table of Use Regulations). Generally, any use not specifically listed in the Table is not an allowed use and would require a petition for a variance from the Zoning Board.

11. Is this a buildable lot?

In order to determine whether a specific lot is buildable, you must bring a plot plan into the office and speak with all divisions: Health, Planning, Conservation, Zoning and Building. We cannot make such a determination by telephone.

12. When will the Zoning Board Members respond to my email, letter or phone call?

The Zoning Board is subject to the Massachusetts Open Meeting Law (M.G.L. c. 30A, §§ 18-25). Responses from Zoning Board Members are strictly limited to during a public hearing. If members of the Zoning Board respond to a communication outside of the public hearing, it could be a violation of the Open Meeting Law. All communications will be discussed and responded to during the public hearings. If your inquiry is more general in nature and not specifically related to a current application on a ZBA agenda, the Zoning Administrative Secretary can assist you in obtaining the answers that you seek.