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Customer Satisfaction Survey
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Name
Email Address
*
Address
Nature of Accident
Please rate the following services as Outstanding, Satisfactory, Unsatisfactory or Unsure.
1. The response time to your emergency?
*
Outstanding
Satisfactory
Unsatisfactory
Unsure
2. Professionalism/appearance of the firefighters?
*
Outstanding
Satisfactory
Unsatisfactory
Unsure
3. Their knowledge/competency in dealing with your emergency?
*
Outstanding
Satisfactory
Unsatisfactory
Unsure
4. Did the firefighters answer your questions and keep you informed?
*
Outstanding
Satisfactory
Unsatisfactory
Unsure
5. Overall service received from Andover Fire Rescue?
*
Outstanding
Satisfactory
Unsatisfactory
Unsure
6. Andover Fire Rescue provides Emergency Medical Services to the community.
How was your experience with the ambulance personnel during transport (if applicable)?
*
Outstanding
Satisfactory
Unsatisfactory
Unsure
Please provide comments made on any of the above questions and/or general comments.
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